Expert: Business should be brave and "not" said "
The Chinese Consumer Association Complaints Department Shuai recently, the People’s Network "Consumption Insight" column invited experts scholars to focus on "6 · 18 E-commerce Shopping Festival", observe the new state and new trend of industrial development. The Chinese Consumer Association’s Complaints Region Shuai said that the platform, merchants and consumers need to work together to create a healthy and orderly development of the e-commerce industry.
"Seven days no reason to return" this policy aims to protect the rights of consumers, but in recent years have been drilled by some criminals. Shuai said that behind the policy and the e-commerce platform, it has breeded a group and "professional 上海松江哪里妹子便宜又好 returns".
And this group has formed a large scale in the industry. They will threaten the vulnerability or bad reviews of the merchant, the refund does not return, and finally sell the goods, profit from it. Obviously, this behavior is a thing that is not good for e-commerce and consumers. In fact, the law is constrained by the professional returns, and in the law, there has been a court to trial of professional returns.
In response to this situation, Shi Shuai gave three suggestions.
First, consumers should improve their personal qualities, don’t fight the bar; secondly, the merchant is outside the problem of the goods existing in the screen, and should be brave and these professional returns do not say, rather than indulge their bad reviews.
Third, we must improve the legal system to take care of the efficiency.
"Based on our country’s network development speed, it will lead to some policies and laws that cannot keep track of the 上海外卖工作室品茶 market development, but we must also give relevant departments and all walks of life, this is a must for perfecting a healthy e-commerce shopping environment. The road. "Shuai said.
In 2014, the first time the country was first introduced "Seven Days No Requirements", which provides for industry context of some business disorderly competition, in order to improve efficiency and protection of consumer rights. However, in 2017, the state has introduced "There is no reason to return on the seven-day network purchase", which has been added to the "No reason to return" on the 7th.
Detained what item can be refunded or cannot be retired, which is a protection for network operators. Shuai said that only parties work together to create a healthy and orderly development of e-commerce industry. 上海桑拿品茶 (Intern Jin Zhengyang reporter Li Wei).